If there's one thing foodservice operators cannot afford it is downtime. When foodservice equipment is inoperable or broken down, it can impact staffing, service, and most certainly, profits.
To make matters worse, many restaurant owners or foodservice operators don't know where to turn when equipment requires service or repair, and with that uncertainty comes the added cost of time.
Who should I call? Is this the manufacturer's responsibility? Does anyone know a good repairman? These are all questions someone might ask when an oven breaks down, and finding out the answers can take an extraordinary amount of time.
That's where High Sabatino can help.
We've developed a brand new service portal to help get your needs met as quickly as possible from the people most qualified to service your equipment. At some point, pretty much every piece of foodservice equipment and supplies will need maintenance, repair, or service, and it's our goal to make that process as easy as possible while minimizing downtime.
HOW IT WORKS
Access the new High Sabatino portal by navigating to Service in the navigation banner of our website, or simply type in highsabatino.com/service in your browser. We'll give you detailed instructions on completing the required form, as well as the process once you've sent it in.
There will be several questions for you to answer, and we ask that you be as detailed as possible with your answers. From there, we'll route everything to the proper people for you, whether it be the manufacturer or a local service expert. It's as simple as that. And as always, you can drop us a quick note if you have any questions.