There are many advantages of off-premise dining, a trend that was certainly heightened by the recent COVID pandemic. While health and safety concerns drove the trend four years ago, today it's more about the convenience off-premise dining can offer. There have been some changes in consumer preferences, though.
In the last year, the restaurant industry has seen a definite shift from food delivery to takeout, driven by two important factors. According to recent industry reports, the pendulum has swung decisively towards takeout, with nearly 60% of consumers opting for takeout orders over delivery services. This trend can be attributed to two primary benefits of takeout dining.
First, the allure of avoiding hefty delivery fees resonates with value-conscious consumers, as evidenced by a significant uptick in takeout orders among cost-conscious demographics. Fees have risen significantly, and today's consumers are increasingly looking to avoid them.
Second, diners can gain greater control of food quality, primarily through the concept of control. With takeout, customers can personally ensure that food is picked up promptly. This puts the responsibility -- and the benefits -- of fresh and hot meals squarely on the customer.
Navigating the Operational Challenges of Takeout
For restaurant operators, the surge in takeout orders presents a host of logistical hurdles. Bottlenecks at entrances, overwhelmed staff, and the risk of order inaccuracies threaten to undermine the customer experience and erode profitability.
Introducing Hatco's To-Go Lockers and Pods
Hatco has cutting-edge solutions tailored to meet the evolving needs of modern restaurants. Their lineup of heated lockers and pods represents a paradigm shift in off-premises dining management, offering operators a seamless and efficient means of fulfilling takeout orders while enhancing customer satisfaction.
Create Convenience with Flav-R 2-Go® Locker Systems. The Flav-R 2-Go® Locker Systems provide guests with a hassle-free pickup experience without excessive waiting and the chaos that can often come with takeout. Equipped with both hot and ambient lockers, these systems ensure optimal food quality and safety while enabling swift and secure access to multiple orders. By freeing up staff to focus on core functions, these lockers eliminate disruptions and enhance operational efficiency.
Pizza Pickup Made Easy with Flav-R 2-Go® Pizza Locker Systems. Hatco's Flav-R 2-Go® Pizza Locker Systems offer a game-changing solution to the perennial challenges of pizza pickup. With customizable shelf sizes, colors, and model types, these lockers minimize errors, reduce labor costs, and elevate the customer experience. Whether it's dine-in, takeout, or delivery, these lockers seamlessly integrate into existing workflows, ensuring piping hot pizzas reach their rightful owners every time.
Embrace Innovation with Pickup Pod. Hatco's Pickup Pod™ sets the standard for touchless pickup solutions. Powered by Minnow™ technology, these self-service pods reduce congestion, eliminate errors, and cut labor costs. Compatible with leading point-of-sale systems such as Toast and Square, Pickup Pods™ offer customers a completely contactless experience from order to pickup, bolstering confidence and satisfaction.
As the landscape of off-premises dining continues to evolve, Hatco's innovative To-Go Lockers and Pods address the immediate challenges posed by surging takeout orders and lay the foundation for long-term growth and success in an increasingly digital world. Schedule some time with an expert at High Sabatino to learn more.
